M2 Concepts, LLC is a privately held, minority owned food, beverage, and retailing company with expertise in food & beverage and retail operations in airports and non-traditional settings. M2 Concepts is completely dedicated to delivering the highest level of customer service in the industry, and we have the awards to proudly show it.  This is a company whose foundation is built on hospitality and relationships. The company is headquartered in Dallas/Ft. Worth area and have operations in Dallas (DFW), Houston George Bush (IAH), and San Antonio (SAT).

The owners of the company are Mr. Leonard Mickens and Mr. Ray Mickens. They are committed and focused on continually improving their family way of doing business which emphasizes providing quality food and beverage, and retailing experiences in a guest-friendly environment. They strive to maintain strong and solid relationships with the communities and airport officials where they do business. After over 10 years of operating and managing airport facilities, M2 concepts’ owners have developed a top notch reputation for delivering superior customer services and strong business relationships.   Their dedication and customer service oriented motto fit in well with top airport concessions programs. M2 Concepts will continue to bring airports the world class service they have come to expect from us as premier food, beverage, and retail operators.

Together they form a team that has been successful in winning RFPs, and operational excellence.  Hiring the best talent to manage operations is key to a successful venture.  

ACDBE Certified (Airport Concessionaire Disadvantaged Business Enterprise)

MBE Certified (National Minority Supplier Development Council)

 

Ray Mickens, Vice President, is in charge of business development, financial oversight, and marketing.  

He holds a Bachelor Business Administration and has over 10 years managing, owning, and consulting in the food and beverage industry in the airport community.

Leonard Mickens, President, is in charge of day to day operations and oversees the customer service and loss prevention programs.  

2011, 2012, 2013 Customer Service Champion award at DFW airport for best vendor service.